Refrigerator Leaking Water on Floor

Common Symptoms

You may be experiencing one or more of these symptoms:

• Water pooling under the refrigerator
• Water inside the refrigerator compartment
• Ice buildup at bottom of freezer
• Water dripping behind the unit
• Wet floor near ice maker water line

Possible Causes

Extending our commitment further, our experience, these are the most common causes ranked by likelihood:

What You Can Check

Before calling for service, try these safe checks that may resolve the issue:

1. 1

   Locate the water source

   Is water coming from underneath, inside the compartment, or behind the unit?

2. 2

   Check the defrost drain

   In the freezer, look for ice blocking the drain at the bottom back.

3. 3

   Inspect water line connections

   Check the line from the wall to the refrigerator for drips.

4. 4

   Examine drain pan

   Pull out the unit and check the pan underneath for cracks.

5. 5

   Check water filter

   Ensure filter is properly installed and housing isn't cracked.

When to Call a Professional

Contact a certified technician if:

• You can't locate the source of the leak
• Water is coming from the sealed refrigeration system
• The defrost drain can't be cleared
• Leak continues after checking obvious sources
• Water damage to flooring is occurring

Prevention Tips

Help prevent this issue from occurring in the future:

• Flush defrost drain annually with warm water
• Inspect water line connections quarterly
• Replace water filter per manufacturer schedule
• Don't store items that might block the drain
• Ensure drain pan is clean and undamaged